Support and Contact
Contact CALCETTO Support
For technical issues, account questions, groups, matches, privacy or CALCETTO PRO, write to calcetto@alfieridesign.com. In your message, include the device model, operating system version, app version and a description of the issue. Do not send passwords, authentication codes, API keys or payment information.
Support Topics
- Account access and recovery.
- Creating and joining groups.
- Call-ups, RSVP and notifications.
- Lineups, results, statistics, activity feed and MVP.
- Find a Pitch and information about sports facilities.
- CALCETTO PRO, monthly/annual purchases and subscription status.
- Restoring purchases and changing device/account.
- Privacy, data access and account deletion.
Apple Purchases and Subscriptions
CALCETTO PRO purchases on iOS are processed by the Apple App Store. CALCETTO can help verify the technical status of PRO access, but does not receive or manage full payment card details.
If you have already purchased CALCETTO PRO but access is not active, use “Restore purchases” on the PRO screen.
To turn off renewal or change the subscription, use “Manage subscription” in the app or your Apple account settings.
For refund requests relating to an App Store purchase, use Apple's support tools.
Deleting the CALCETTO account does not automatically cancel the Apple subscription.
Privacy and Account
Privacy Policy: https://app.alfieridesign.com/calcetto/privacy-en.html
Terms: https://app.alfieridesign.com/calcetto/terms-en.html
Account deletion: https://app.alfieridesign.com/calcetto/delete-account-en.html
Provider Details
Controller / developer: Alfieri Design di Carlo Alfieri. VAT No.: 11191970968. Registered location: 20148 Milan (MI), Italy. Privacy and support email: calcetto@alfieridesign.com. Website: https://www.alfieridesign.com.